Online Mental Wellbeing Support

Access free, safe, and anonymous professional support online. There are no waiting lists for support and no referral needed. Access to these platforms is available instantly 24/7. Support available includes: Live chat or messaging with qualified mental health professionals; self-help tools and activities; Visit Kooth (for ages 10 to 25) www.kooth.com or Qwell (for ages 26+)  www.qwell.io/.

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Bereavement support

The Greater Manchester Bereavement Service is there to help and support anyone living in Greater Manchester that has been affected by a death, no matter how long ago.

Visit www.greater-manchester-bereavement-service.org.uk.

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Mental Health Crisis Support

Free, 24/7 mental health crisis support is available across Greater Manchester.

For Bolton, Manchester, Salford, Trafford and Wigan residents, call 0800 953 0285.

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Urgent Eye Care

Greater Manchester’s Urgent Eye Care Service can provide assessments and treatment quickly if a sudden change in vision, red or painful eyes or new flashes or floaters are seen. This is a free NHS service, made up of local optician teams. Available to anyone registered with a Greater Manchester GP. 

To find out more, visit www.primaryeyecare.co.uk

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Dental Support

Dental support can be accessed via the Greater Manchester dental helpline (0333 332 3800), which is available from 8am to 10pm every day, including weekends and bank holidays for those who need help urgently when their practice is closed, or do not have a regular dentist.

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Non-NHS Services

Some services provided fall outside the scope of the NHS and therefore attract charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates
  • Vaccinations (not on standard vaccination schedule)
  • Please note we no longer sign passport forms

Our reception staff will be happy to advise you about appointment availability and applicable charges.

Carers Direct

Are You a Carer?

If you are please let us know – we may be able to help you

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Contact Carers Direct

Telephone 0808 802 0202

Helpline information

http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx

EmailCarersDirect@nhschoices.nhs.uk

Office Hours

Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for the under-65s – Advice and information on helping the person you look after get the benefits that they are entitled to.
  • Benefits for the over-65s – Advice and information on financial support for older people with a disability or illness.
  • Carer’s Assessment – How your benefits maybe affected after the death of the person you look after and what happens to their benefits
  • Other benefits – Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

Healthwatch

Healthwatch will be the new consumer champion for both health and social care.  It will exist in two distinct forms – local Healthwatch, at local level, and Healthwatch England, at national level.

Local Healthwatch

26-28 Mawdsley St

Bolton

BL1 1LF

telephone 394603

or visit www.healthwatch.co.uk